Gift Card Policy

Payment: Payment for the gift card can be made via cash or bank transfer.

Value: The card will clearly state the spendable amount; the value of the gift card is equal to the amount that was paid upfront.

Expire Date: The gift card is valid for one year after the purchase date, the expiry date will be stated on the gift card.

Refund or exchanges: Gift cards are not exchangeable for cash, and may not be used to purchase other gift cards. Gift cards can be refunded within 7 days from the date of purchase, refunds are only to be made to the original purchaser in the same way they made payment. For example, if they paid cash, cash will be returned. If they used bank transfer then it must go back to their bank account.

Format: Gift cards can be personalised and can include an appropriate small message. Gift cards will be sent as an attachment via email.

Loss or theft: Gift cards that are lost or stolen will not be replaced. It is the therapist's discretion that they may offer some kind of solution.

Redeemability: Gift cards must be presented at the time of service to redeem successfully. Promotions or discounts cannot be combined unless otherwise agreed by the therapist.

Deposits: Gift cards can also be used as a deposit to secure the booking, the same deposit rules apply.